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Discussion topic: Sky tv

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This message was authored by: Benson4

Sky tv

Bt openreach connected the full fibre to my house yesterday, my WiFi is working but my sky tv devices won't work 

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This message was authored by: Chrisee

Re: Sky tv

Posted by a Superuser, not a Sky employee. Find out more

@Benson4you will need to reconnect them to the hub this page walks you through the steps for Sky Q which depend on which Sky Hub you have https://www.sky.com/help/articles/setting-up-sky-q-do-you-have-a-sky-hub. If you have Sky Stream or Glass then it is quite straight forward go into the network settings on the devicexand folow tge steps there..

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: Susie211

Re: Sky tv

We have got the same issue. No Sky TV since Thursday after Openreach came and installled super fast fibre broadband. 

This message was authored by: Doc5907

Re: Sky tv

Posted by a Superuser, not a Sky employee. Find out more

@Susie211 wrote:

We have got the same issue. No Sky TV since Thursday after Openreach came and installled super fast fibre broadband. 


@Susie211 

Have you followed the advice given in the post directly above your post ?

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Sky Q 1TB UHD
LG TV
Sky Mobile
Sky Max Full Fibre 500 broadband
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