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Discussion topic: Sky WiFi Max

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This message was authored by: beeshyknight

Sky WiFi Max

Hi 

I have Sky Wifi Max and when I do the broadband checks its showing as all connected devices are good. The hub is upstairs due to that being the location of the Fibre Point in the new build. There was an hyperoptic hub already installed, but chose to go with Sky. 

The issue is that the majority of the devices downstairs are showing as poor signal, regardless of whats being reported on the online checker. In fact the devices in the kitchen, which is the furthest from the hub, regularly lose connection. Which is concerning when the ring cameras are there.

Anyone had any similar issues? Can't move the fibre point so the hub is stuck where it is. 


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This message was authored by: icesteelman

Re: Sky WiFi Max

Hello @beeshyknight 

 

If you search this forum you wil find that the Sky Max Hub is not the best at delivering Wi-Fi to all rooms, even smallish properties.

 

So if you have weak/no wifi in some rooms here are some options that would help:

 

1. Obtain wifi boosters from Sky (but that may or may not cost you depending on what level of broadband service you are paying for). There are many posts on this forum about obtaining these if you search for "Booster".

2. Invest in further hardware and create your own wifi Mesh with sufficient devices to cover the whole house. There are multiple suppliers you can pick from that all work well, but this can be relatively costly. That said, once you have your own Mesh system, it will work with any broadband supplier if you eventually move away from Sky.

3. Homeplugs can provide a hardwired solution from your Sky Broadband router to other rooms using your mains wiring, you simply need a power socket near the router and another in the "target" room that then allows devices to be hardwired (or connection of a wifi hotspot inthe target room).

 

Personally I went with option 2 using Amazon Eero mesh devices as some rooms in our bungalow were just too far away from the router to pick up a wifi signal reliably.

 

There are plenty of very knowledgeable people on here that can offer advice / help in much more detail depending on which solution you decide to go for.

This message was authored by: JimM1

Re: Sky WiFi Max

@beeshyknight To move the sky Hub, you just need to have the Ethernet cable that goes between the Hub/ONT longer than the supplied short one that sky supply's.

This message was authored by: icesteelman

Re: Sky WiFi Max

@JimM1 has a further option, however I would not like cables running everywhere unless they can be hidden easily.

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