@SarahBeye wifi signal level will vary around your home and to stream video requires a stable connection with sufficent speed. If you have a Sky Stream puck or a Sky Glass TV the unit will tell you if the WiFi connection is good bad or indifferent in the Network Settings. You may require some form of booster but before spending money make sure both the pucjk and hhe hub are in the best position which isnt on the floor or behind other equipment but rather on a surface out in the open. If practical consider using an Ethernet cable as these are both faster and more stable.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
