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Discussion topic: Sky router rebooting

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This message was authored by Stevejp This message was authored by: Stevejp

Sky router rebooting

For a few months my sky FTTP router has been rebooting. Random times daytime, evening, during night. As soon as Internet drops we check the router and the solitary red-light is on. I've had a new router from sky but it's still randomly doing it. The openreach modem is always all green lights when the sky does this.

 

Ideas please

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Sky router rebooting

Posted by a Sky employee

Hi there @Stevejp, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by wardis This message was authored by: wardis

Re: Sky router rebooting

Did you get this resolved please?

Stevejp
Topic Author
This message was authored by Stevejp This message was authored by: Stevejp

Re: Sky router rebooting

Nope gave up, moved from sky

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