04 Feb 2024 06:01 PM
For a few months my sky FTTP router has been rebooting. Random times daytime, evening, during night. As soon as Internet drops we check the router and the solitary red-light is on. I've had a new router from sky but it's still randomly doing it. The openreach modem is always all green lights when the sky does this.
Ideas please
05 Feb 2024 08:20 AM
Posted by a Sky employeeHi there @Stevejp, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
30 Jun 2024 09:57 PM
Did you get this resolved please?
30 Jun 2024 10:15 PM
Nope gave up, moved from sky
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