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Discussion topic: My broadband not working since yesterday I have tried the steps several times

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This message was authored by: ElliotG24

My broadband not working since yesterday I have tried the steps several times

my broadband has not been working since yesterday. I have attempted several times following the steps 

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This message was authored by: Highlinder

Re: My broadband not working since yesterday I have tried the steps several times

Posted by a Superuser, not a Sky employee. Find out more

@ElliotG24 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

 

If you have ran this test and it finds nothing come back let us know.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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