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Discussion topic: Sky pod not connecting

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Avatar for Franco30
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This message was authored by: Franco30

Message posted on ‎22 Mar 2025 04:22 PM

Sky pod not connecting

Sky pod won't connect to sky max hub regardless of where I position pod in the house. Always has a flashing white light. Do I need to reset it?
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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎22 Mar 2025 04:54 PM

Re: Sky pod not connecting

Posted by a Superuser, not a Sky employee. Find out more

@Franco30 is the hub showing as a device in the My Sky app? If it isnt then you need to add it as explained here https://www.sky.com/help/articles/sky-wifi-booster-setup-problem-max-pod

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Franco30

Message posted on ‎23 Mar 2025 03:08 PM

Re: Sky pod not connecting

No sorry it is not
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