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Discussion topic: 'Sky' phone call regarding slow broadband speeds

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This message was authored by SB12 This message was authored by: SB12

'Sky' phone call regarding slow broadband speeds

I received a phone call from someone claiming to be from Sky (phone number: 00491*********) advising that they have been alerted of slow broadband speeds over the last 48 hours. 

 

It sounded legit as she seemed to know my name, and that I am a Sky talk/broadband customer, but as soon as I said I hadn't noticed any issues with my broadband speed, she hung up. 

 

This call was received on my landline which in the 8 months of having this number, it has never been used to make a call or have I given the number to anyone (I don't even know what the number is!).

 

Does anyone know if this is a legit Sky phone number? and has anyone else had this before?

 

Moderator note: removed phone number partially just in case. 


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This message was authored by Highlinder This message was authored by: Highlinder Answer

Re: 'Sky' phone call regarding slow broadband speeds

Posted by a Superuser, not a Sky employee. Find out more

@SB12  Sky will not be pro-active in calling you about your broadband, this was a scam call.



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This message was authored by Highlinder This message was authored by: Highlinder Answer

Re: 'Sky' phone call regarding slow broadband speeds

Posted by a Superuser, not a Sky employee. Find out more

@SB12  Sky will not be pro-active in calling you about your broadband, this was a scam call.



If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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