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Discussion topic: Sky password changed now TV cannot conect to the network/internet

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This message was authored by: LouLou21

Sky password changed now TV cannot conect to the network/internet

Everything working fine with new Sky Hub Router until i changed the sky wifi password via MySky and devices all working after the password update, but all TVs are now saying that there is no internet connection abd it can't connect to Sky Briadband WiFi.  I'm trying to connect the network through my TV, and it can't find the router. This has all happened after I have changed the password. TV is not giving me an option to update wifi password Either and I have tried all the troubleshooting bit still not picking up router even though i am pressing the WPS button on the side?

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This message was authored by: Chrisee

Re: Sky password changed now TV cannot conect to the network/internet

Posted by a Superuser, not a Sky employee. Find out more

@LouLou21 if you have not done so reboot the TV fully which is normally done by disconnecting the power for around a minute until the power led goes out. A reboot should hopefully allow the TV to reconnect.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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