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Discussion topic: Sky max pod no longer connected

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This message was authored by: Mdix23376

Sky max pod no longer connected

Hi all 

 

we had a smart meter installed today, which meant the power was off for about an hour and since then my max pod will no longer connect, just constantly flashing white 

 

I've tired all the troubleshooting I can think off, left it on for hours, moved it closer to the router etc but nothing seems to work! 

I can see it on the my devices section of the app, but says it's offline. Tried to reconnect it through the app as well, but again no luck. 

only had sky broadband a couple of weeks now! 

out of ideas so any help would be appreciated 

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