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Discussion topic: Sky max pod flashing white.

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This message was authored by: Matt+Bottom

Sky max pod flashing white.

Had max pod for few months. Was set up and working fine. Lost power to my router and now pods won't connect. Tried moving closer to router, tried the power cycle and tried connecting via Ethernet. Still flashing white. Can't see them on my sky app and can't connect manually?? What's next?

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This message was authored by: Nevie17

Re: Sky max pod flashing white.

Sounds like your Max Pod has disconnected from your hub.

Try connecting your Max Pod again using the link below:
https://www.sky.com/app/broadband/setup/extender 

Select the above link on a Mobile device with the MySky app installed, and logged into your account with the hub/pod on it and it will display the Pod onboarding journey.

You may need to enter the serial number on the back of the Pod but it should be displayed. 

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