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Discussion topic: Sky internet disconnecting

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This message was authored by Clover16 This message was authored by: Clover16

Sky internet disconnecting

We recently switched to sky fibre broadband from plusnet just over a week ago. We have never had a problem with plusnet internet but since getting Sky installed our router drops connection multiple times a day and needs resetting. I don't understand the problem as we have nothing else connected to it apart from the sky puck for the TV. It's very frustrating and is interfering with our work throughout the day 

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This message was authored by jll99 This message was authored by: jll99

Re: Sky internet disconnecting

Ours drops all the time. Had to connect Sky Q via a cable. WiFi can be down and the service checker says everything is fine when it's clearly now. Time for a change I think. Sick of it now
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