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Discussion topic: Sky hub no power, no lights
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This message was authored by: Rubentor107
Message posted on 13 Nov 2025 01:02 AM
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Sky hub no power, no lights
As the title says, got home today and Sky hub has no lights, tried to change it to another plug, tried a different wire.
Nothing works, what should I do? The website tells me to. Submit a ticket and wait 72 hours for an answer thats 3 days which will lead to the weekend taking into consideration that it took them 3 months to install it to begin. With is there a quicker way of getting this sorted?
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 13 Nov 2025 05:45 AM
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Re: Sky hub no power, no lights
@Rubentor107 call Sky and they are likely to send out a replacement which inevitably take a few ddays to appear.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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