Sky hub 4.2

[Syed111]

My name is Syed Ali. I am a Sky VIP customer. I am having my Sky fibre fitted on 14 January 2025. I have been told that I will receive a sky hub 4.2 for my internet use. I would like to know why as a vip customer I have not received the sky hub 6.0 which is what I really need. Pls can you get back to me before the installation date of 14 January 2025. Thank you 

[cookiemonsteruk]

@Syed111 

Are you an existing  sky broadband customer?

What speed have you taken out?

Do you or have you had sky q?

[Suzie47]

We are also being sent a hub 4.2 and this is with Fibre 300 being moved up from Ultrafast 1 (G.Fast).

[TimmyBGood]

@Suzie47 

Sky still appears to be sending Broadband Hubs to upgraders.  Yours will probably be a swap from an SR204 (with a G.fast modem) to a standard SR203.