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Discussion topic: Sky full fibre phone number/call

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This message was authored by: Alien+LV426

Sky full fibre phone number/call

Hello,

I have received a couple of phone calls purporting to be from Sky re the availability/changing to full fibre. While this something I want to do, given it's somewhat unsolicited nature I'm concerned it was a scam call.
The number that came up on my phone was (03334439830) - currently blocked. Could someone confirm whether or not this is a Sky number please?

Many thanks, Peter

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This message was authored by: Chrisee

Re: Sky full fibre phone number/call

Posted by a Superuser, not a Sky employee. Find out more

@Alien+LV426 it is likely a call from Sky but establishing thst the number displayed was a Sky bumber does not prove the call came from Sky as it is trivially easy to spoof caller id numbers. More information here https://www.sky.com/help/articles/full-fibre-broadband-at-no-extra-cost

 

One suggested way to identify Sky callers is they should ask for your Sky telephone password purposly give them the wrong one a scammer will accept it but a real Sky agent won't. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
This message was authored by: GD1

Re: Sky full fibre phone number/call

Posted by a Superuser, not a Sky employee. Find out more

@Alien+LV426  You can check if full fibre is available to you here  https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

 

No one on the community can say if it was Sky who called or not, if full fibre is available give Sky a call.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Alien+LV426

Re: Sky full fibre phone number/call

Thanks for the reply. 

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This message was authored by: Alien+LV426

Re: Sky full fibre phone number/call

THanks for the reply.

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