Some reason my new sky fibre has been out since 8 o'clock this evening, and it says it could take a couple of days to fix. What's going on? I've had no internet all evening. Can't stream anything Does anyone else have this problem,
Posted by a Superuser, not a Sky employee. Find out more
@Cheggo wrote: Some reason my new sky fibre has been out since 8 o'clock this evening, and it says it could take a couple of days to fix.
@Cheggo Sky normally quote 2 WORKING DAYS as a potential fix time. This is the service level agreement in the UK between ISP’s and Openreach for fixing a fault as Openreach claim to be successful within that timeframe in 85+% of cases.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
