Sky fibre keeps going down

[Crow3030]

My sky fibre keeps dropping, I  get the orange light to voice, then all lights go green internet works for a few minutes and then back to the same thing. 
Reset box, left turned off for a few hours as we went out. Again same issues as above!!! Thank you lee 

[cookiemonsteruk]

@Crow3030 

At the minute the short term solution is to turn the hua off and on to try and get the internet calls back. I have also asked for an update from community managers 

[Crow3030]

 

[cookiemonsteruk]

@Crow3030 

Ok. It looks like your wifi signals are dropping whilst ethernet is stable.

How long have you had the router?

[Crow3030]

About 12 months mate it's off again lol

[Crow3030]

On the phone today to sky put through the usual turn off, reset, unplug replug disconnect reconnect bla bla bla 😤 and they have escalated it, my mate gave me his old sky hub SR203 works ok and all lights lite up very quickly but then disconnects after a few minutes, are they locked to each customer would you no 

[Crow3030]

Left sky can't be bothered with there excuses, never did get a connection again to there service, switched to a new provider 

and it a working with no issues at all. Why can't sky fix there servers and listen to there customers.