Discussion topic: Engineer didn’t turned up and activation date was changed without being informed

This message was authored by: WinnieL · ‎05 Dec 2023

Engineer didn't turned up today, waste my day off to sit in the house for waiting nothing.

Also, when I placeed my order and in my contract, it said the activation date was between 28/11/23-02/12/23, but now suddenly changed to 18/01/24 without informed me by email or sms. That's mean I have a month without any internet. For god's sake, I kinda want to cancel my contract with sky!

This message was authored by: cookiemonsteruk · ‎05 Dec 2023

@WinnieL

That usually happens when openreach find an issue that needs a specialist team

Could you enter your full postal address below and copy and paste the first 3 lines under the availability table

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome

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Discussion topic: Engineer didn’t turned up and activation date was changed without being informed

Engineer didn’t turned up and activation date was changed without being informed

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