Discussion topic: Sky equipment returned

This message was authored by: Jason+Chu · ‎03 Sep 2024

I have returned the sky equipment to NDC parcel hub on 1st Aug 2024. Yet, i still receive message saying i haven't returned the equipment and going to charge me. I have the tracking number. Please could you check. Thanks

This message was authored by: Highlinder · ‎03 Sep 2024

@Jason+ChuAre you able to call Sky or would you like the forum to escalate this for you?

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This message was authored by: Jason+Chu · ‎05 Sep 2024

Can the forum help to escalate, please? Thanks

This message was authored by: Highlinder · ‎05 Sep 2024

@Jason+Chu I have escalated your post to Sky who may be in touch with you regarding this via a private message on this forum or an email to you, both of which will invite you to a private chat.

More information about this process can be found in the link below.

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147/

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

This message was authored by: Mr+Flibbles+86 · ‎05 Sep 2024

Thanks for escalating this. We’ve sent an invite to @Jason+Chu to chat.

Discussion topic: Sky equipment returned

Sky equipment returned

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