@holly84stott wrote:
Hi you sent someone out to fix the internet - it's saying all good for the internet but the smart to is saying it cannot connect to the internet or router?
Sky won't send anyone out to simply connect your Smart TV to your router, if your broadband is actually working then you need to resolve the TV not connecting to Wifi issue.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
