Sky broadband

[JimR11]

Hi there

i am having trouble connecting my devices to sky broadband.

everything looks good in terms of wi-fi test with signal and speed.

However, none of our phones or tvs are connecting to the Sky broadband?

[Addie15]

Hi there,  @JimR11. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.