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Discussion topic: Sky broadband upgrade more expensive for customers than new customers

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This message was authored by: Sky+box+cons

Sky broadband upgrade more expensive for customers than new customers

Been with sky for 16 years (platinum customer) full fibre has eventually landed in my area at last. New customer deals full fibre deal £29 but for loyal customers £42  Per month. Paying £133 p/m as it is so can't believe sky treating long term customers by trying to charge loyal existing customers £13 more than non sky customers. 

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This message was authored by: Daniel0210

Re: Sky broadband upgrade more expensive for customers than new customers

Posted by a Superuser, not a Sky employee. Find out more

@Sky+box+cons 

Sky will always offer new customers incentives to join. You will have benefited from such an offer when you first joined. In this day and age you're unlikely to receive a deal comparable to what a new customer will be quoted. 


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NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Chrisee

Re: Sky broadband upgrade more expensive for customers than new customers

Posted by a Superuser, not a Sky employee. Find out more

@Sky+box+cons it is often worth calling Sky to see if they can offer you a better price for an upgrade. Hopefully your £133 per month covers both your TV and current broadband which are normally on separate contracts. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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