07 May 2022 02:12 PM
My sky broadband runs out in a month and I have an email offering a renewal price with a five pound discount. This is ok but I keep getting to the final bit and get an error. If I go to my account it wants me to renew all my sky packages but I want to cancel sky sports when my contract ends in in August. How do I just renew my broadband.
thank you
07 May 2022 02:15 PM
Posted by a Superuser, not a Sky employee. Find out more@Grasshopper23 Best to give Sky a call.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
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