04 May 2024 04:46 PM
I'm currently with Plusnet and have been for years.
Their broadband is very good and reasonably priced - but I can't get a reliable connection to one of my Sky Q mini boxes, even if I use a powerline adaptor.
I'm thinking of moving to Sky broadband but I'm unsure of its reliability.
Will it improve the functionality of the under-performing mini box by effectively using it as a wifi extender?
Switching broadband provider is a big thing, so I'd like to be sure it's the right move for me.
Any thoughts?
Thanks,
Simon
04 May 2024 07:38 PM
Posted by a Superuser, not a Sky employee. Find out more
Mini box hotspot functionality relies on signal reaching the Mini in the first place: it can't help with getting that there.
07 May 2024 12:02 PM
Posted by a Superuser, not a Sky employee. Find out more@crunchiefrog
You should not need to move to Sky Broadband to address this problem. If you contact Sky and say you are having a connectivity problem with one of your SKy Q mini boxes, they should either send you a Sky booster or send a Sky Q engineer over to look at the mesh.
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