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This discussion topic has been answered Discussion topic: Sky broadband keeps dipping for 3weeks now

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This message was authored by: Michelleegan

Sky broadband keeps dipping for 3weeks now

Broad band keeps coming on and off everyday apparently nothink sky can do about it

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This message was authored by: Highlinder Answer

Re: Sky broadband keeps dipping for 3weeks now

Posted by a Superuser, not a Sky employee. Find out more

@MichelleeganDo you have a black or white router from Sky?

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This message was authored by: Highlinder Answer

Re: Sky broadband keeps dipping for 3weeks now

Posted by a Superuser, not a Sky employee. Find out more

@MichelleeganDo you have a black or white router from Sky?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.

Did this answer not help you?

This message was authored by: CraigW27

Re: Sky broadband keeps dipping for 3weeks now

Ours keeps doing this as well and also cuts out

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This message was authored by: Michelleegan

Re: Sky broadband keeps dipping for 3weeks now

I've rang sky they came out few days later he said you need a BT connection plug thing so he sent him put a few days later and he said you don't need that your connection is there old connections and he proceeded to carry on the job came back from the cable box and said overthing is fine and left 3 days later its happened again and sky have proceeded to leave it like this with no other ideas on what to do I'm paying 46 pound a month for nothink it's a disgrace it's like paying for a shoe with no sould or laces absolute joke 21st century and we still have these problems might aswell got to telephone dial tone connection was more reliable 

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This message was authored by: Michelleegan

Re: Sky broadband keeps dipping for 3weeks now

We have a black one with 4 lights on bottom

This message was authored by: CraigW27

Re: Sky broadband keeps dipping for 3weeks now

White 

sky Max one

This message was authored by: CraigW27

Re: Sky broadband keeps dipping for 3weeks now

We got told wired would be better but that defeats the object of WiFi! 🤦‍♂️

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This message was authored by: Michelleegan

Re: Sky broadband keeps dipping for 3weeks now

Yeah deffo defeats it also the tests say it is working fine load of **bleep** sky sort your **bleep** out 

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