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Discussion topic: Sky broadband constantly dropping

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This message was authored by dhoadley This message was authored by: dhoadley

Sky broadband constantly dropping

Hi, as the title says my sky broadband has been dropping constantly over the past two days, when I run a check I'm told there are no issues sometimes then at other times it says there is an issue with my Wi-Fi or broadband and then it comes back on a bit later.

 

I have carried out a full reset and turned off and on and the problem persists.

 

I will add the stats from the Sky Q router 

 

Many thanks 2CB11ACC-EB30-412D-A8A7-3689507D28D9.jpeg

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Sky broadband constantly dropping

Posted by a Superuser, not a Sky employee. Find out more

@dhoadleyCan see there is issues in the connection dropping. If the broadband test is not picking anything up then you will have to contact Sky to run more in depth tests.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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