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Discussion topic: Sky broadband DOWN

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Avatar for Tamara27
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This message was authored by: Tamara27

Message posted on ‎10 Jan 2025 01:23 AM

Sky broadband DOWN

Internet not working as of 01:00. Internet button is off. Have reset. But no luck. Openreach box working fine. 

my sky doesn't work as I have no WiFi. Says no issue when I'm using 4G but obviously wrong. 

help!!!

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎10 Jan 2025 05:07 AM

Re: Sky broadband DOWN

Posted by a Superuser, not a Sky employee. Find out more

@Tamara27 

If it's happening at the time you've posted it's possibly maintenance related. This is done overnight to minimise disruption as most customers are asleep. If it's not back up by the time the phone lines reopen call Sky to report it.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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