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Discussion topic: Sky broadband DOWN

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This message was authored by Tamara27 This message was authored by: Tamara27

Sky broadband DOWN

Internet not working as of 01:00. Internet button is off. Have reset. But no luck. Openreach box working fine. 

my sky doesn't work as I have no WiFi. Says no issue when I'm using 4G but obviously wrong. 

help!!!

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Sky broadband DOWN

Posted by a Superuser, not a Sky employee. Find out more

@Tamara27 

If it's happening at the time you've posted it's possibly maintenance related. This is done overnight to minimise disruption as most customers are asleep. If it's not back up by the time the phone lines reopen call Sky to report it.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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