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Discussion topic: Sky WiFi internet is not connected
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This message was authored by: Premashis
Message posted on 07 Feb 2026 11:15 AM
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Sky WiFi internet is not connected
Sky WiFi internet is not connected
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 07 Feb 2026 11:55 AM
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Re: Sky WiFi internet is not connected
@Premashis if your Sky hub has lost its connection to the Broadband service (WiFi is only in your home_ and a reboot doesnt sort it out either run the service checker in the My Sky app over a mobile connection, note it can take an hour before that picks up the loss of connection, as it can, if you follow through the links, book an engineer to check your line or call Sky. In either case it will probably be Tuesday before an engineer can be assigned.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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