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Discussion topic: Internet keeps disconnecting
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This message was authored by: Iantewart
Message posted on 07 Feb 2026 11:12 AM
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Internet keeps disconnecting
Internet keeps disconnecting
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 07 Feb 2026 11:58 AM
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Re: Internet keeps disconnecting
@Iantewart if the lights on your hub (https://www.sky.com/help/articles/hub-lights-explained-start) show its losing the connection call Sky to report it. However whether they can get Openreach do anything will depend on the number of line drops per day and how long they have been happening. V
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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