Discussion topic: Sky Ultrafast terrible
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Message posted on 01 Sep 2024 05:39 PM
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Sky Ultrafast terrible
Hey I hope someone can help. We just moved into a new build and have had no option but to get sky broadband. We do not think sky is great after having them before. We've had ultrafast for 3 weeks now and it is shockingly bad. I refuse to pay sky anymore for boosters etc. It can't seem to cope with 4 people doing different things. Any advice would be great.
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Message posted on 02 Sep 2024 05:56 PM
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Re: Sky Ultrafast terrible
Hi @Lmunro2 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump...
Myself & Others offer our time to help others, please be respectful.
Message posted on 03 Sep 2024 08:51 AM
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Re: Sky Ultrafast terrible
Hi @jamesn123, I'm assuming it's a white 6 hub that I have as none of that information comes up.
Message posted on 03 Sep 2024 09:45 AM
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Re: Sky Ultrafast terrible
Ah yes sorry.
When you run the test in the My Sky app does it flag any issues with your setup?
Whats the speed like from a WiFi connected device & ethernet device?
Myself & Others offer our time to help others, please be respectful.
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