Sky Q wireless connection

[J651]

Sky Q box keeps dropping the internet wireless connection I've reconnected it to the broadband router it plays for a few minutes then drops off the signal

my other devices are still connected to the internet but not sky Q

[Sky_Gee · Accepted solution]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141