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Discussion topic: Sky Q box won’t connect to new router

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This message was authored by Rachel144 This message was authored by: Rachel144

Sky Q box won’t connect to new router

Hi, 

 

I received my new router and it won't connect to my Sky Q box. It won't even find the router. Every time I press and hold the WPS button I loose internet connection on my router! Very frustrating 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky Q box won’t connect to new router

Posted by a Superuser, not a Sky employee. Find out more

@Rachel144 do you have the white Sky hub if so dont use WPS instead choose tge non-Sky option and enter the password.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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