Sky Max hub dropping connection

[reading12]

I've just upgraded to sky max hub full fibre gigafast thinking it would improve signal strenght but it hasnt. The internet constantly cuts out and struggles with connection. Paying more for a worse signal at this point! It is extremely frustrating after first 24hrs after setting up. I have a sky extender pod on order. Is this normal or have I got a faulty sky max hub? Cheers

[Chrisee]

@reading12 check the light on the hub and use this trouble shooter see https://www.sky.com/help/articles/hub-lights-explained-start

While as with any electronic device you msybhaveca faulty unit it is more likely some other cause. Also check the ONT if thatvis showing a red light tat would indicate an issue with the fibre connection