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Discussion topic: No broadband

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This message was authored by: Ad30

No broadband

We have no broadband even though sky thinks we have, there are red lights on the fiber box

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This message was authored by: Chrisee

Re: No broadband

Posted by a Superuser, not a Sky employee. Find out more

@Ad30 red lights on the ONT means the unit has lostvthe optical signal. Call Sky to report the fault so they can get Openreach to investigate. Lines open by 8am

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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