Broadband
0

Discussion topic: Sky Max engenener

Reply
Ian2240
What's this?
This message was authored by Ian2240 This message was authored by: Ian2240

Sky Max engenener

‎07 May 2024 05:12 PM

Sky Max , One point is free engineer visit, does that incluude sorting  out the 5ghz / 2.4 ghz. Set up if its benond your abilty ? 

 

Report post
Post 1 of 3
286 Views
Reply
0 Likes
Reply

All Replies

jamesn123
What's this?
Superuser
This message was authored by jamesn123 This message was authored by: jamesn123

Re: Sky Max engenener

‎07 May 2024 05:22 PM

Posted by a Superuser, not a Sky employee. Find out more

@Ian2240 

No the bullet regarding engineer visits is when you have some sort of problem/fault they will provide you with evening & weekend engineer visits free of charge which are normally paid at extra cost.

 

With Sky Max all the WiFi settings are in the My Sky app and its extremely easy to disable 5ghz if you need to connect a device.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Report post
Post 2 of 3
275 Views
Reply
0 Likes
TimmyBGood
What's this?
Superuser
This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Max engenener

‎07 May 2024 05:33 PM

Posted by a Superuser, not a Sky employee. Find out more

@Ian2240 

 

And conversely no 'engineer' can sort out splitting the bands on that model because it's just not a supported feature.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Report post
Post 3 of 3
266 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion