Sky Max Poor Performance

[tbeith81]

Hi,

I have had sky wifi max now for a couple of months and I am really underwhelmed by it's performance.  I had ee wifi prior to this and it was way better from a performance perspective.

I live in a small 2 bed flat and I don't get wifi in all rooms, if I sit in the sitting room (wifi router next door) the wifi on my mobile drops out frquently). 

How do I get hold of a booster to see if this helps? I have reset the hub many times with no improvements seen.  Whenever i do the online tests it says that the connection.

Thanks

[Doc5907]

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@tbeith81 wrote:

Hi,

I have had sky wifi max now for a couple of months and I am really underwhelmed by it's performance.  I had ee wifi prior to this and it was way better from a performance perspective.

I live in a small 2 bed flat and I don't get wifi in all rooms, if I sit in the sitting room (wifi router next door) the wifi on my mobile drops out frquently). 

How do I get hold of a booster to see if this helps? I have reset the hub many times with no improvements seen.  Whenever i do the online tests it says that the connection.

Thanks

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@tbeith81 

The below link gives details of how to obtain boosters from Sky.


www.sky.com/help/articles/sky-wifi-max
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