Sky Max Hub delivery and installation

[esdonkwok]

Hello,

I'm moving home and have just placed an order for Sky TV and Broadband. The expected delivery date of Sky Max Hub will be 28 Nov. May I know how can I change the delivery date? Is it only available by making a call? Can I talk to online assistant (human) as well? Also, how can I request for an engineer visit for installation?

Thank you.

Esdon 

[TimmyBGood]

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@esdonkwok wrote:

Also, how can I request for an engineer visit for installation?

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Installer attendance is automatically scheduled if the job requires it: that's typically for new FTTP.

If it's in the UK, putting the address into the BT Wholesale Availability Checker should indicate which broadband provisioning type is applicable.

https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome 

It's the table and the two text lines below it which are most useful.

Remove any personal information (such as the address itself) if you post an image.