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Discussion topic: Internet Issues

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Leeann96
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This message was authored by Leeann96 This message was authored by: Leeann96

Internet Issues

‎21 Nov 2024 11:22 AM

My internet went down this morning. I've tried resetting the router but it hasn't worked. The power and WiFi lights on the box are both green but the voice and internet ones don't have any lights? No wifi in the house on any devices though?

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Internet Issues

‎21 Nov 2024 12:13 PM

Posted by a Superuser, not a Sky employee. Find out more

@Leeann96 

Try going through this:

 

https://www.sky.com/help/articles/hub-lights-explained-start

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