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Discussion topic: Sky Max Hub - ONT connection
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This message was authored by: Zain27
Message posted on 19 Oct 2024 09:17 AM
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Sky Max Hub - ONT connection
Hi, I've been trying to connect my Sky Max Hub router for the past 2 days. Even after connecting to the ONT terminal, the light on the router stays red, the PORT1 light on the ONT keeps blinking. I do not know what to do, who to contact. I want to talk to a real person from Sky or customer support, the AI support is not enough. This is really frustrating now. Please get in touch with me as soon as possible.
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This message was authored by: Jynxy
Posted by a Superuser, not a Sky employee.
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Message posted on 19 Oct 2024 11:45 AM
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Re: Sky Max Hub - ONT connection
Hi,
You need to connect the ONT from openreach to port 4 on the router, does the ONT show green lights ?
Sky Superuser - If i have helped you please mark as solution to help others. Thanks
1x Sky Q Silver - 1x Sky Wifi Max Hub - SKY Fibre Ultrafast.
1x Sky Q Silver - 1x Sky Wifi Max Hub - SKY Fibre Ultrafast.
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