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Discussion topic: Sky Max Hub Failing massively

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This message was authored by Nbagan This message was authored by: Nbagan

Sky Max Hub Failing massively

I have been using sky superfast broadband with my black hub and sky booster which worked perfectly. I was advised by sky sales team to subscribe for sky WiFi max which will improve my WiFi beyond the walls for a monthly subscription of £7.50. I did subscribe and the white sky Max Hub was delivered. I plugged it in but the WiFi was worse compared to my previous hub. I then plugged in the Pod which is refusing to connect to the hub. A second pod has been send but no change. My sky stream box is struggling to connect to WiFi. Any idea to resolve this problem?

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Max Hub Failing massively

Posted by a Superuser, not a Sky employee. Find out more

@Nbagan wrote:

 Any idea to resolve this problem?


Posts in this forum suggest the Max firmware is not currently producing satisfactory results: it's reasonable to assume that Sky will be trying to resolve this as a matter of urgency.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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