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Discussion topic: Sky Internet

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Avatar for Burzine
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This message was authored by: Burzine

Message posted on ‎25 Dec 2024 06:32 AM

Sky Internet

My sky broadband is out since 5am this morning and no light on Internet indicator and orange light on voice. I have performed a reset as well. App shows no outage in my area B66. What is the sky broadband helpline number?

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Message posted on ‎25 Dec 2024 06:46 AM

Re: Sky Internet

I jave have the same problem in B32

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Message posted on ‎25 Dec 2024 06:48 AM

Re: Sky Internet

Same problem in B17

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Message posted on ‎25 Dec 2024 06:53 AM

No internet connection

Hi. My internet is down

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Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎25 Dec 2024 06:57 AM

Re: No internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Shazad3 

 

Whereabouts are you?

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

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This message was authored by: Ricky1986

Message posted on ‎25 Dec 2024 06:58 AM

Re: No internet connection

Same. In birmingham

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This message was authored by: Shazad3

Message posted on ‎25 Dec 2024 07:01 AM

Re: No internet connection

In Birmingham 

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Message posted on ‎25 Dec 2024 07:03 AM

Re: No internet connection

same in Birmingham too

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Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎25 Dec 2024 07:03 AM

Re: Sky Internet

Posted by a Superuser, not a Sky employee. Find out more

@Rick+Rickster 

@Shazad3 

 

I have moved your posts to an ongoing thread to keep track

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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Message posted on ‎25 Dec 2024 07:04 AM

No Internet orange light on voice on router

B67 Birmingham area saying no issues when searching but no internet since 5am tried resetting everything but orange light stays on voice

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Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎25 Dec 2024 07:08 AM

Re: Sky Internet

Posted by a Superuser, not a Sky employee. Find out more

@Dean126 

 

Seems to be an ongoing issue in the Birmingham area.  I have moved your post to the main thread

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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This message was authored by: Char070687

Message posted on ‎25 Dec 2024 07:14 AM

Internet connection

Is anyone else having issues with Internet this morning ?? 

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Message posted on ‎25 Dec 2024 07:18 AM

Re: Sky Internet

It'sI presume Xmas day this won't be fixed

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Superuser
This message was authored by: cookiemonsteruk

Message posted on ‎25 Dec 2024 07:21 AM

Re: Internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Char070687 

 

Are you in the birmingham area

----------------------------------------------------
Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 55 inch uhd tv, with Dolbyvision, samsung a5 2017 and samsung s21

If I get it right mark as answered
If I get it wrong humour me
If I say something you like give a thumbs up
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Superuser
This message was authored by: Daniel0210

Message posted on ‎25 Dec 2024 07:24 AM

Re: No internet connection

Posted by a Superuser, not a Sky employee. Find out more

@Shazad3 

Your two other threads have been removed. There's no need for multiple threads stating the same thing. Stick to this one to prevent duplicate replies. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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