Posted by a Superuser, not a Sky employee. Find out more
@Andrewrg as part of a home move Openreach disconnect your old broadband connection which is what is likely to have happened.
========================================================= 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Your post states you're moving today. Unfortunately Openreach appear to have disconnected your service. The timing of this is not always to the householders liking but it's not unusual for your connection to be terminated at your old house 1-2 days before the move.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
