Discussion topic: Sky Hub
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Message posted on 28 Aug 2025 02:13 PM
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Sky Hub
I have just renewed my contact, and contract was read out very quickly in IT terms
Now reading the email contract sent, it tells me I refused a new Hub last time, but not mention of a Hub on renewing.
I have had the equipment nearly 8 years, should I update my Hub, and is it free.
Thanks in advance to any one who can help
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Message posted on 28 Aug 2025 02:33 PM - last edited: 28 Aug 2025 02:38 PM
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Re: Sky Hub
@CBB8 wrote:
I have had the equipment nearly 8 years, should I update my Hub, and is it free.
The 2013 Sky Hub is obsolete, and the 2016 Q Hub nearly so. Sky aims to swap out both models this year as neither meets current government-mandated standards for such equipment. There should be no charge to move to a 2019 Sky Broadband Hub, but they'll probably aim to upsell to a 2023 Max Hub with the WiFi Max subscription supplement.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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