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Discussion topic: Sky Hub Max slow speed

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This message was authored by BeanieDad This message was authored by: BeanieDad

Sky Hub Max slow speed

I installed the sky hub max 2 days ago with gigafast broadband to fix slow WiFi speeds. I couldn't get speeds faster the 92 mbps after doing the instal. Sky tech checked the line resulting in an open reach engineer attending. He tested everything, I had 980 mbps comining into the house but only 86 from the socket to the hub. 
sky supply a cat 5e cable with the hub. Open reach changed that to a cat 6 and in seconds I had 910mbps going into the hub !!  
posting this as a suggestion for help

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky Hub Max slow speed

Posted by a Superuser, not a Sky employee. Find out more

@BeanieDad the standard Sky cable is indeed Cat5e but given that standard supports 1Gb/s up to 100m that should not be the issue. Sounds like your cable had a broken core as you need 4 pairs to get gigabit speeds or it falks back to 100Mb/s.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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