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Discussion topic: Sky Glass Internet issues

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This message was authored by Mando79 This message was authored by: Mando79

Sky Glass Internet issues

Hi, I've just renewed and updated to sky glass.. they tell me afterwards that for UHD use it needs to be 30-35mbps minimum but my broadband (the only one I can have at my address as full fibre not here yet 😡) is only at 29mbps max at peak times. Will I get charged if I go with a provider who can give me full fibre now or can anyone tell me when Sky will get full fibre here.. I live in a popular residential area and only been here 3 and a half years but still no sign and I can't not watch things on that screen in HD when I know UHD us there! What's the point???
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Sky Glass Internet issues

Posted by a Superuser, not a Sky employee. Find out more

@Mando79 wrote:

 can anyone tell me when Sky will get full fibre here.. 

Sky doesn't get FTTP anywhere: like other ISPs including BT/EE/Plusnet, TalkTalk and Vodafone they use the national Openreach copper and optical networks, and it's Openreach which plans where full-fibre goes next.  The Openreach target is to reach 80% coverage (every commercially viable location) by the end of 2026.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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