0

Discussion topic: Sky Fibre

Reply
This message was authored by: Leane.1981

Sky Fibre

Hello,

I applied to switch my broadband from BT to Sky fibre in October. Already a sky customer for TV and have had sky broadband im the past. I'm still waiting. I know there is fibre in my street. Openreach came out in November and said they'd have to dig up my garden to get it to me but have not been back since. Meanwhile I'm still paying double the price of sky a month with BT when that was the reason for switching.  If I had known fibre was that difficult and long I would have never asked for it. 

 

Does anyone know if I can change to another sky broadband option instead without too much fuss? 

Reply

All Replies

This message was authored by: mormegil

Re: Sky Fibre

Generally once a street has been upgraded to full fibre then that is the only technology that can be sold from that point onwards

This message was authored by: TimmyBGood

Re: Sky Fibre

Posted by a Superuser, not a Sky employee. Find out more

@Leane.1981 

 

As @mormegil indicates, the chances are any ISP which uses the Openreach network will only offer provisioning over FTTP, even if you order a Superfast rather than Ultrafast broadband product: this is part of the national transition to optical infrastructure.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Reply