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Discussion topic: Sky Ethernet Cable for ONT

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This message was authored by Kevin451 This message was authored by: Kevin451

Sky Ethernet Cable for ONT

Hi Sky have just sent me a replacement Sky Hub 4.2 for my fibre conbection as my old one kept dropping out but I didn't receive the Sky Ethernet Black/Yellow Cable which Sky have said I must use for fibre ont to hub connection so can Sky please send me one ASAP. Apparently Openreach won't look into my fibre issue unless I have that Sky cable!

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This message was authored by mormegil This message was authored by: mormegil Answer

Re: Sky Ethernet Cable for ONT

They sent you a conversion kit which is the same as the yellow cable just in a more subtle colour, the yellow cables were only sent with the initial box up until recently and the new max hubs are supplied with a white cable 

you have apparently been talking to a colour blind agent who doesn't understand their training material 😉

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