29 Mar 2024 09:39 AM
Morning All,
I'm having a dilemma with Sky broadband at the moment, all I want to do it swap to a TP Link AX3000 router.
I've followed the steps via the TP Link and I have no internet access, I've spoken with TP support and spent hours trying to sort something that should be plug and play.
I have fibre coming into the house via open reach white box - TP Router via blue WAN port.
Any help is greatly appreciated
29 Mar 2024 11:06 AM
Posted by a Superuser, not a Sky employee. Find out more@veedub606 unfortunately TP-Link dont support the authentication system Sky use on their UK services. You need support for DHCPv4 Option 61 which Asus and Netgear routers generally offer. You may suceed connecting your TP-Link unit by using DHCPv6 PD but thst depends on the kit at the exchange supporting it which not all do.
29 Mar 2024 11:19 AM
Can you recommend a Asus router capable??
02 Apr 2024 11:14 AM
Posted by a Superuser, not a Sky employee. Find out moreAny of the RT-AC/AX series really
02 Apr 2024 09:12 PM
I've gone with the Asus AX59U but still having the issue of no internet access
11 Apr 2024 09:54 AM
Posted by a Superuser, not a Sky employee. Find out moreHi @veedub606
Please post screenshots of your configuration on the Asus router
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