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Discussion topic: Sky Broadband With 3rd Party Router

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This message was authored by veedub606 This message was authored by: veedub606

Sky Broadband With 3rd Party Router

Morning All,

 

I'm having a dilemma with Sky broadband at the moment, all I want to do it swap to a TP Link AX3000 router.

 

I've followed the steps via the TP Link and I have no internet access, I've spoken with TP support and spent hours trying to sort something that should be plug and play.

 

I have fibre coming into the house via open reach white box - TP Router via blue WAN port.

 

Any help is greatly appreciated 

 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Sky Broadband With 3rd Party Router

Posted by a Superuser, not a Sky employee. Find out more

@veedub606 unfortunately TP-Link dont support the authentication system Sky use on their UK services. You need support for DHCPv4 Option 61 which Asus and Netgear routers generally offer. You may suceed connecting your TP-Link unit by using DHCPv6 PD but thst depends on the kit at the exchange supporting it which not all do.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
veedub606
Topic Author
This message was authored by veedub606 This message was authored by: veedub606

Re: Sky Broadband With 3rd Party Router

Can you recommend a Asus router capable??

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Sky Broadband With 3rd Party Router

Posted by a Superuser, not a Sky employee. Find out more

@veedub606 

Any of the RT-AC/AX series really

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
veedub606
Topic Author
This message was authored by veedub606 This message was authored by: veedub606

Re: Sky Broadband With 3rd Party Router

I've gone with the Asus AX59U but still having the issue of no internet access 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Sky Broadband With 3rd Party Router

Posted by a Superuser, not a Sky employee. Find out more

Hi @veedub606 

Please post screenshots of your configuration on the Asus router

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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