09 Jun 2021 10:03 AM
I'm coming up to the end of my current contract and when I go to 'recontract' it offers me "Sky Broadband Superfast 80" which is twice the speed I'm currently receiving.
I can't find anything about this product and nor does customer services.
Any idea what it might be?
09 Jun 2021 10:06 AM
I'm trying to upload a screenshot but it's not displaying, apologies
09 Jun 2021 10:15 AM
The speed seems to keep changing!
18 Aug 2021 09:18 AM
This is weird. I too am in a similar position. Recently finished contract. I have been complaining about the speed drop for some time and was told it's the best I can get. 36mbps. I used to get high 40's to low 50's. This dropped to 36.5 every day at whatever time. Now they are saying I can get my speeds back above 50 by taking this new superfast 80.
There appears to be some funny practices going on with broadband.
Ofcom need to investigate itself too. They are the major cause of ISPs being able to manipulate speeds to tempt people into contracts that are temporary speed boosts. Fttc should not be allowed to promote fibre connection. It's not it's totally false, a blatant lie and treating people as stupid.
UK fibre is years behind where it should be in 2021. The industry is a disgrace.
18 Aug 2021 09:21 AM - last edited: 18 Aug 2021 09:22 AM
Posted by a Superuser, not a Sky employee. Find out more@Eng+Wei If you already get about 40mbps then superfast 80 may not actually give you a higher speed as the minimum guaranteed speed is 32.3mbps on your line.
18 Aug 2021 09:52 AM - last edited: 18 Aug 2021 09:55 AM
Thanks for sharing this.
Sky Broadband Superfast can provide speeds up to 80 Mbps - line speeds can be impacted by a range of factors, most notably, the distance between a property and the green cabinet (PCP).
However, it is unusual to see Superfast referred to with a number against the name, I've flagged this convo just in case there has been a mistake with the copy. 🙂
Mark
Community Manager
18 Aug 2021 10:00 AM
Posted by a Superuser, not a Sky employee. Find out more
Enter your full address below to see if your lines capable and post the table. Unless fttp is in your area and they've given fttp sogea a brand name
https://www.broadbandchecker.btwholesale.com/#/ADSL/AddressHome
22 Jan 2022 06:53 PM
Is it 80 megabits per second or 80 megabytes per second
22 Jan 2022 07:07 PM - last edited: 22 Jan 2022 08:48 PM
Posted by a Superuser, not a Sky employee. Find out moreISPs always quote speed in megabits per second (Mbps). To get 80 megabytes per second (MBps) would require 500Mbps FTTP.
22 Jan 2022 09:11 PM
Posted by a Superuser, not a Sky employee. Find out moreThat should be 'better than' 500Mbps FTTP.
26 Apr 2022 11:00 AM
I'm in the same position - I've just renewed mine on the basis of a guaranteed 64.9meg speed - which is 5 higher than I'm currently getting, and an additional 5 higher than it was a couple of weeks ago.
But this hasn't been reflected in the web page describing my contracted product. But then I guess that could take a couple of days to change.
26 Apr 2022 11:35 AM
Closely followed by my email confirming my update - with a guaranteed minimum speed 11meg below what was the renewal offer on the web page.
Which would seem to be false advertising?
03 Oct 2023 03:49 PM
I am coming to the end of my contact and currenlty have superfast, it is offering me superfast 80 will I notice the differenceo ro go to BT where the cost is a lto cheaper
03 Oct 2023 03:52 PM - last edited: 03 Oct 2023 03:53 PM
Posted by a Superuser, not a Sky employee. Find out more
@SO2+HAZMAT wrote:
will I notice the differenceo ro go to BT where the cost is a lto cheaper
BT and Sky would be using the same wholesale broadband service over the same physical circuit.
It's up to you to assess the relative value of the different routers, customer support experience etc.
I belive the standard minimum term for BT is longer.
03 Oct 2023 03:55 PM
Posted by a Superuser, not a Sky employee. Find out more@SO2+HAZMAT The speed might stay the same, that depends on how many others share that same connection in the cabinet for BT.
When I was BT I saw my speed drop from 76mb/s to 59mb/s because of congestion in the cabinet. When I moved to Sky I was able to see overtime my speed rise again to 76. So you roll the dice when moving from one provider to the other, but that is up to each individual.
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